University of Tennessee Athletics
Men's Basketball
vs. Opponent
TBAÂ |Â TBAÂ |Â Food City Center
TV: TBA  |  RADIO: Vol Network   |  ONLINE: Live Stats
Clear Bag Policy
UT operates with a clear bag policy and stadium security regulations limit fans to one clear plastic bag no larger than 12 inches by 6 inches by 12 inches or a one-gallon, clear, resealable plastic storage bag per person.
Clear Bag
No Larger Than 12" X 6" X 12"
Clear Plastic Storage Bag
One Gallon Resealable
Small Clutch Purse
No Larger Than 4.5" X 6.5"
Seat Cushion
No Arms Or Pockets
Tickets
Buy TicketsA mobile device is the ticket on gameday! Fans should add tickets and parking to Apple Wallet or Google Wallet account before leaving home to avoid relying on WiFi connectivity on or near campus. Ensure that the mobile device has a good charge and turn the screen brightness to its highest level prior to scanning at the gate or parking lot. Print at Home PDF tickets are no longer issued or accepted for entry at any Tennessee Athletics venues. Screenshots of tickets will not scan at the gate and will not allow entry.
For more information on managing your digital tickets, visit our Digital Ticketing Guide & FAQ page.
Regardless of age, everyone must have a ticket. Learn more about Terms and Conditions.
No re-entry. Fans cannot leave the arena and be readmitted. All tickets will be electronically scanned to verify authenticity as fans enter the stadium and once a ticket has been scanned, it cannot be reused by another guest.
If fans have difficulty or issues with ticket scanning, please visit the ticket office locations at Gates B and C for assistance. Please be aware that tickets purchased from other resale marketplaces (including StubHub, Vivid Seats, Craigslist, eBay and ticket brokers) are not guaranteed as valid for entry into the stadium.
General Ticketing Policies & Information:
- Tickets may be revoked by management at any time, including, but not limited to, if the user is disruptive, endangers others or uses vulgar, threatening or demeaning language or engages in prohibited activity, including smoking/vaping.
- No refunds, exchanges or re-admissions are permitted.
- Users should note that the Event may be rescheduled without prior notice and that the User assumes all risks of injury, illness, or death at the Event.
- There is no obligation to replace lost or stolen tickets, and tickets obtained from a source other than the UT Ticket Office or its authorized agents may not be honored.
- Ticket may not be used for advertising, promotion, contests, or commercial purposes without the express written consent of the University of Tennessee or SEC.
- Commercial solicitation in front of Food City Center is prohibited starting four hours before tipoff and continuing until the game is over.
- User grants the University and its conference, the SEC, non-exclusive, transferable, perpetual right and license to use (and to sub-license) the use of his or her name and likeness, if it is included in any broadcast, photograph or other media of the Event.
- Additional terms and conditions governing the use of the ticket are posted on SECsports.com and are incorporated herein by reference. Using this ticket, the user agrees to be bound by such terms and conditions.
- Ticket Use Policy
- Terms and Conditions
Food City Center Info
Entry
Gates to Food City Center open 90 minutes before tip-off
There is no re-entry to the arena. In order to leave and re-enter, spectators must have an unused ticket or purchase another ticket. Please carefully read the full Prohibited & Permitted Items list before entering Food City Center.
UT has a clear bag policy for all athletic events. Review approved bags above or CLICK HERE for a full description of the clear bag policy. No other bags will be allowed inside. All items, including clear bags and clutch purses, are subject to search at the gates. No items can be left or stored at the gates.
Walk-through metal detectors are in place and operational at all arena entrances. If you have a health concern, please notify law enforcement at the gate for an alternative screening procedure.
Medically necessary items/equipment must be searched when entering the arena. These checks can be done at the Media gate, ADA entrance on Phillip Fulmer Way closest to Arena Dining, Gate B or Gate D. Diaper bags are not a medically necessary item. All diaper bag supplies should be carried in a clear bag.
Gate Information
- Gate B* - General Fan Entrance, Player-Guest Entrance, Medical Bag Check
- Gate C - General Fan Entrance
- Gate D - General Fan Entrance, Medical Bag Check
- Gate E - General Fan Entrance
- Gate F - General Fan Entrance
Gate A is a student only entrance.
All Street/Floor level entrances are reserved for Premium Ticket Holders & ADA.
ADA elevator entrances are located off Phillip Fulmer Way, at the East and West ends of the arena.
Premium Gates
- Street Level West (Off of Phillip Fulmer Drive near Lake Loudoun Blvd)
- Street Level East (Off of Phillip Fulmer Drive near G10 Garage)
- Floor Level West (Beneath Pratt Pavilion)
- Floor Level East (Near lot 5A and G10)
Suite & Loge ticket holders are encouraged to enter street level east or west. If you enter via a non-premium gate, such as Gate B, you will be redirected to one of these four entrances for wristband check-in.
Fan Services
CASHLESS VENUE
Starting this season, Food City Center is now a cashless venue. Fans should be prepared at all concession stands, Vol Shop or any retail locations within Food City Center.
FIRST AID
The First Aid station behind Section 127 is staffed for all men's basketball games with qualified medical personnel. If you need medical assistance in the stands, notify the nearest security or event staff member to contact medical staff.
LOST & FOUND
Lost items found after each game will be turned over to the Athletic Event Management Office at 1600 Phillip Fulmer Way Suite 230, where they may be retrieved Monday through Friday from 8:00am - 5:00pm by calling (865) 974-1205.
Parking, Traffic, and Shuttles
Gameday Parking
Game day parking for all lots surrounding Food City Center are reserved for permit holders. Donors who have previously requested and paid for parking permits will receive their passes with season tickets before the season.
Lots open at 4 PM Monday-Friday or 4 hours prior to tip-off on weekends.
There is limited paid public parking on campus available (Cards only, no cash) on a first-come, first-served basis for men's basketball games. These lots will vary from game to game and are on a first-come, first-served basis. See parking map for paid lot options.
General Public Accessible Parking: Fans with basketball tickets and a current valid accessible placard or plate but NO Basketball Parking Permit will park in the CF lot of the Ag Campus.
FREE Parking/Accessibility Parking/Shuttles
High quantity of FREE AG Campus Parking with FREE Shuttle Service is available!
PREGAME SHUTTLE: NEW - Prior to the game, shuttles will depart from Ag Campus on Joe Johnson Drive & will unload at Gate 9 area of Neyland Stadium off Phillip Fulmer Way
POSTGAME SHUTTLE: NEW - After the game, regular shuttles will load at Gate 9 area of Neyland Stadium off Phillip Fulmer Way and return to the AG Campus parking off River Drive.
Shuttle Services begin 2-hours prior to tip-off & return shuttles run until 2-hours post game
All Shuttles are fully accessible for those with disabilities. All open spaces in a variety of UT Ag Campus lots are available for FREE parking. The loading and unloading for regular shuttles has been adjusted - please make note of the new unloading and loading locations at the Food City Center.
Fans with a current valid accessible placard or license plate will park on the Ag Campus in lot CF (across from Brehm and Food Science)
Fans taking advantage of FREE parking should enter the UT Ag Campus from Joe Johnson.
ADA/Accessible Parking
Fans with a current valid accessible placard or license plate will park on the Ag Campus in lot CF (across from Brehm and Food Science)
Traffic Flow
Pre-Game:
Fans with gameday parking permits can use interactive directions to find the most efficient, real-time directions to their specific assigned parking location. Please use the below link(s) to access directions to your lot or garage!
Recommendations for Basketball Parking Permit Holders:
Post Game: UTPD/ Gameday Traffic Control expedites the traffic off campus and allows guests to get home as quickly as possible. Please follow police instructions.
In addition, this orderly pattern also allows the buses to more freely travel back and forth to the Ag campus to return guests to their vehicles at that location. For additional information about parking on campus during basketball games and other special events, please visit the Parking and Transit Services website.
